CANCELLING YOUR SERVICE AGREEMENT
- Under the Consumer Contract Regulation you have 14 days from receiving the agreement documents to cancel and get a full refund. A refund would be processed immediately but may take 3-5 working days to appear in your account.
- Once the cancellation period of 14 working days (in accordance with the CCR regulation) has expired, you do not have the right to cancel the Agreement or to a refund; you will be bound by this contract for the period you agreed (please see the “policy length stated on your agreement”). However the contract will not be renewed.
- This service will automatically be cancelled if you fail to pay all monies due.